Welcome to Bhamburdekar Saraf & Jewellers and our new silver collection brand. By engaging with our services—be it in-store, online, or via digital campaigns—you agree to the following Terms & Conditions:
1. General Information
These terms apply to all purchases made at Bhamburdekar Saraf & Jewellers, Alandi, and via our silver design brand (online/offline).
We reserve the right to update or change these terms at any time. Updated versions will be available in-store and online.
2. Product Information
All jewellery items are 100% authentic and certified.
Product images and descriptions (including weights and sizes) are as accurate as possible but may vary slightly due to design updates or handcrafted nature.
3. Pricing & Offers
Prices mentioned are inclusive of applicable taxes unless otherwise stated.
Special offers (like Buy Gold, Get Gold Free, ₹369 making charges, or free gifts like Hapus Mango Peti) are valid only within the mentioned promotional dates.
Offers cannot be clubbed unless explicitly mentioned.
4. Payments
We accept payments through cash, UPI, credit/debit cards, bank transfers, and verified digital payment gateways.
EMI options may be available via selected payment partners (subject to approval).
Full payment must be completed before delivery or dispatch of the product.
5. Order Cancellation / Refunds
Customized or Made-to-Order items are non-cancellable and non-refundable.
For ready-stock items, cancellation requests can only be accepted within 24 hours of booking.
Refunds, where applicable, will be processed within 7-10 working days via the original payment mode.
6. Return & Exchange Policy
We offer a 7-day exchange window on unused, undamaged products in original packaging with a valid bill.
No cash refunds – only exchanges or credit notes are provided.
For hygiene reasons, certain items like nose pins or earrings are not returnable.
7. Purity & Certification
All gold jewellery is BIS hallmarked.
Silver items are certified pure silver (92.5% or higher), with optional lab-tested certificates available on request.
8. Shipping & Delivery (for Online Orders)
Orders are dispatched within 3–7 business days.
We only ship within India at the moment.
Bhamburdekar Saraf & Jewellers is not liable for delays due to courier partners, natural calamities, or unforeseen circumstances.
9. Customer Responsibility
It is the customer’s responsibility to provide accurate billing and shipping information.
Any misuse or false orders will be subject to legal action.
10. Privacy & Data Usage
We protect customer data under our Privacy Policy.
Mobile numbers, purchase details, and addresses will only be used for order communication and promotions with your consent.
11. Liability Disclaimer
While we do our best to ensure accuracy, Bhamburdekar Saraf & Jewellers will not be held liable for typographical errors or changes beyond our control.
12. Dispute Resolution
Any disputes shall be subject to the jurisdiction of Pune courts only.